The Internet has been a true game changer in the way that people gather information. This abundance of information has allowed the consumer to create more distance between themselves and the companies with which they choose to do business with. 92% of every sales transaction takes place over the phone yet 85% of customers report that they are dissatisfied with their experience with a salesperson on the phone. This is a big problem but also a MASSIVE opportunity.
The Incoming Calls course was designed to make your team true pros on the phone. The course goes over the structure and format of an incoming call and digs down to uncover the most critical points in the call that must be hit in order to secure an appointment or a sale on an incoming phone call. This course will result in more appointments set, appointments that show and deals that are closed. The phone is the most valuable tool that a salesperson possesses and this course will ensure that you are never on the losing end of an incoming call.
What You'll Get:
When you enroll today, you'll receive instant access to:
- Cardone University Incoming Call Master Program
- 3Core Modules
- 22Video Courses
Plus, upon successful completion of the program you will also receive:
- A badgethat can be hosted on your website, email signature and LinkedIn profile
- A digital,printable certificate of completion forframing
- Status and recognitionforcompleting a Cardone University program
What You'll Learn:
- The 1-Call Close
- How to set an appointment thatshows every time
- How to control the call NOT the caller
- The BULLETPROOF incoming script
Modules Included:
- Phone Mastery
Introduction
Telephones Importance
Types of Calls
My Rules of the Phone
What Makes a Good Phone Person?
Myths About the Phone
Feel-Felt-Found Close
Handshake Close - Introduction
Buyers Goals
Sales Persons Goals
Your Responsibilities
Types of Calls
Things to Avoid
Quick Review on Incoming Calls - Parts of the Call
The Greeting
Fact Finding
Number and Name
Hold Button
Appointments
Appointment Stalls
Stall Killer
Ending Calls Vital
*12 Month Unlimited On-Demand Access